Terms of service
Overview
Welcome to North Loop Terrace. Throughout these Terms of Service, the terms “we,” “us,” and “our” refer to North Loop Terrace. We operate this online store and website, including all related information, content, features, products, and services, to provide you with a convenient shopping experience.
By accessing our website, browsing our products, or purchasing from us, you agree to these Terms of Service and any policies referenced herein. If you do not agree to these terms, please do not use our website or services.
1. Online Store Terms
By using our website, you confirm that you are legally permitted to enter into a binding agreement under applicable law.
You agree not to use our products or services for any unlawful or unauthorized purpose. You must not violate any applicable laws while using our website, including laws relating to intellectual property and online transactions.
We reserve the right to refuse service, cancel orders, or restrict access when reasonably necessary to protect our business, customers, or website, subject to applicable law.
2. General Conditions
We reserve the right to refuse service to anyone for legitimate reasons, subject to applicable law.
You understand that information you submit, excluding payment card information, may be transferred through various networks as necessary to provide our services. Payment information is handled by the applicable payment processor using its security procedures.
You agree not to reproduce, duplicate, copy, sell, or exploit any part of our website or services without our prior written permission, except where permitted by law.
3. Products and Descriptions
We make reasonable efforts to display our products, descriptions, colors, dimensions, and features accurately.
However, product colors and appearances may vary depending on your device, screen settings, lighting, and other factors. We do not guarantee that every product image or description will appear exactly the same on every screen.
Product availability may change without notice. We reserve the right to update product descriptions, modify listings, or discontinue products, subject to applicable law and any obligations relating to existing orders.
4. Pricing and Payments
All product prices are displayed on our website and may change without prior notice, subject to applicable law.
You agree to provide current, complete, and accurate billing and shipping information when placing an order.
We reserve the right to correct pricing errors and review or cancel orders affected by errors, subject to applicable law. If a payment has already been collected for a canceled order, any applicable refund will be processed accordingly.
Payments are processed through the payment methods made available at checkout. Your purchase may also be subject to the terms and conditions of your payment provider.
5. Orders and Order Acceptance
After placing an order, you may receive an email confirming that your order has been received. This confirmation does not necessarily mean that the order has been accepted or shipped.
We reserve the right to reject or cancel an order for legitimate reasons, including suspected fraud, inaccurate information, product unavailability, or pricing errors, subject to applicable law.
If we cancel an order after payment has been collected, we will arrange any required refund using the original payment method or another legally appropriate method.
Please ensure that your shipping address and contact information are accurate before completing your purchase.
6. Shipping and Delivery
North Loop Terrace currently offers free shipping within the United States only. We do not offer international shipping at this time.
Our estimated delivery schedule is:
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Order Processing Time: 2–3 business days.
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Transit Time: 3–5 business days after dispatch.
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Total Estimated Delivery Time: 5–8 business days.
These timeframes are estimates and are not guaranteed delivery dates. Delivery may be affected by weather, carrier delays, holidays, incorrect addresses, and other circumstances beyond our control.
For additional information, please review our Shipping Policy.
7. Returns and Refunds
We want you to be satisfied with your purchase. Return and refund requests are handled according to our Return and Refund Policy.
Our stated policy includes a 30-day return policy, a requirement to send eligible returns within 14 days of receiving the product, and a 10-day refund processing period following receipt and inspection of the returned item.
Returned products must generally be unused, in new condition, and in their original packaging. Please contact us before returning an item.
To request a return or ask about a refund, email info@northloopterrace.shop.
Nothing in these terms limits any return, refund, or other consumer rights that cannot lawfully be excluded.
8. Intellectual Property
All website content, including text, product descriptions, logos, graphics, images, design elements, and other materials, is owned by North Loop Terrace or used with appropriate authorization, unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit our content without prior written permission from the relevant rights holder, except as permitted by applicable law.
9. Third-Party Services and Links
Our website may include links to third-party websites, payment providers, or other external services.
We do not control and are not responsible for the content, policies, availability, or practices of third-party websites. Your use of these services may be governed by their own terms and privacy policies.
We encourage you to review the applicable terms before interacting with external services.
10. Privacy and Personal Information
Your privacy matters to us. Personal information submitted through our website is handled in accordance with our Privacy Policy and applicable data protection laws.
By using our website, you acknowledge that information may be processed as necessary to fulfill orders, provide customer support, process payments, and operate our services, as described in our Privacy Policy.
Please review our Privacy Policy for more information about the personal information we collect, how it is used, and the choices available to you.
11. Prohibited Uses
You may not use our website or its content:
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For any unlawful, fraudulent, or deceptive purpose.
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To violate applicable laws or regulations.
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To infringe our intellectual property rights or the rights of others.
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To submit false order details or misleading information.
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To upload or transmit malicious software or harmful code.
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To interfere with the security, availability, or operation of our website.
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To collect or misuse other users' personal information without authorization.
We may take appropriate action if these terms are violated, subject to applicable law.
12. Disclaimer of Warranties
We strive to maintain a reliable website and provide accurate product information. However, to the extent permitted by applicable law, our website and services are provided on an “as available” basis.
We do not guarantee uninterrupted access, error-free operation, or that all website content will always be complete, accurate, or current.
Nothing in this section excludes any warranty or consumer protection that cannot lawfully be excluded under applicable law.
13. Limitation of Liability
To the extent permitted by applicable law, North Loop Terrace shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
This limitation does not apply to liability that cannot legally be excluded or limited, including any mandatory consumer rights or other protections required by applicable law.
14. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or reasonable costs arising from your unlawful use of our website or your violation of these Terms of Service or the rights of another person.
Nothing in this section requires you to indemnify North Loop Terrace for losses resulting from our own unlawful conduct or liability that cannot legally be transferred to you.
15. Governing Law
These Terms of Service are subject to applicable laws and regulations. Any disputes arising from your use of our website or purchases from North Loop Terrace will be handled in accordance with the laws applicable to the circumstances.
Nothing in these terms removes mandatory consumer protections or restricts rights that you may have under applicable law.
16. Changes to These Terms
We reserve the right to update or modify these Terms of Service when necessary. Any changes will be posted on this page with an updated revision date.
Your continued use of our website after changes are posted constitutes acceptance of the revised terms to the extent permitted by applicable law.
We encourage you to review this page periodically.
17. Contact Information
If you have any questions about these Terms of Service, please contact us using the details below.
Business Name: North Loop Terrace
Email: info@northloopterrace.shop
Phone: +1 817-310-0393
Business Address: 201 N Clark St, Chicago, IL 60601, United States
Thank you for choosing North Loop Terrace. We appreciate your trust and business.